The user has the right to withdraw provided it meets the following conditions:

1º. It is necessary that the product has not been opened or used, or handled and remain in their original packaging and original.

2º. The withdrawal period is 14 days from receipt of order.

3º. This Website reimburse the sums paid by deposit made on the credit card or bank transfer in the same way the payment was made in sales (once recepcionado the product in our stores and verified as described in point 1).

4º. The buyer must satisfy the direct cost of returning.

5º. The return of the amount paid by the applicant will be made as soon as possible and in any event not later than 15 days after receipt and verification of the product covered by the resignation of purchase.

Compliance with all the points made in this paragraph is mandatory to assert his right of withdrawal.

If the product shabby destination, Alonso de la Calle Garcia bear the shipping costs incurred for the return, provided the products are in their original packaging and have not been fully or partially consumed. To process the return the user must send an e-mail to or call (+34) 927 560 282 stating the order number, customer data, purchase date, delivery date at home, the relevant product / s return and reason for return.

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