Shipping

The initiation of the buying process in this Website claims to conform and express acceptance by the user to the shipment costs arising Order in respect of transport and logistics services, run solely by the customer these, informing at all times the exact amount thereof.

Customers outside the peninsular territory must contact our store prior to placing your order on +34 927 560 282 or email info@mermeladasartesanas.com in order to report the amount of international shipping derivatives of the order, which shall be developed by bank transfer.

Items purchased will be delivered to the person / company and the address within the suspect period. If you do not have some of the goods at the time of ordering, and you have made the option of prepayment by credit card or by bank transfer, Alonso de la Calle García will pay the amount of products not served and corresponding to the shipping of these products part.

For domestic shipments delivery time is between 24 and 72 hours (excluding weekends) from the date the payment is received.

Not process orders to PO boxes. Alonso de la Calle García reserves the right to withhold delivery of orders with incorrect addresses. In any case, our customer service department will contact the user for any report any issues or concerns that may arise in the processing of an order.

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